Privacy Policy

Effective date: 17 June 2025

At SKY Social Work, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or contact us.

1. Who We Are

SKY Social Work provides social work services across the UK. Our website (https://www.skysocialwork.co.uk) is designed to inform users about our services, fees, and how to get in touch.

Our business is based in Suffolk, United Kingdom.

2. Information We Collect

We collect personal data when you:

  • Use our contact form
    Data collected: Name, Email Address, Phone Number
    This information is sent via email to our team so we can respond to your enquiry.

We also collect non-personal data through cookies and analytics tools (see Section 5).

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Provide you with information about our services

  • Generate invoices if you become a client

We do not use your data for marketing purposes unless you explicitly request or consent.

4. Sharing Your Information

We do not sell your data. Your personal data may be shared with:

  • Our email service provider – to receive your contact form submission

All third-party providers are required to comply with UK data protection laws.

5. Cookies and Analytics

We use Google Analytics to collect anonymised data about how users interact with our website. This helps us understand and improve user experience.

Google Analytics may use cookies and similar technologies to collect this data. You can read Google’s privacy policy here and adjust your cookie settings via your browser.

6. Legal Basis for Processing

Under UK GDPR, the lawful bases we rely on include:

  • Consent – when you submit your contact information

  • Legitimate Interests – to operate and improve our services

  • Legal Obligation – where required for recordkeeping and compliance

7. Your Rights

Under data protection law, you have rights including:

  • Access – ask to see the personal data we hold about you

  • Correction – request correction of inaccurate or incomplete data

  • Deletion – ask us to delete your data in certain circumstances

  • Restriction – request we limit how we use your data

  • Objection – to certain uses of your data

  • Portability – receive your data in a structured format (if applicable)

To exercise any of these rights, please email us at: hello@skysocialwork.co.uk

8. How We Store Your Information

We take appropriate security measures to protect your data. Emails are stored securely and access is limited to our authorised team members.

We retain personal data only as long as necessary for the purposes it was collected, or as required by law.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

SKY Social Work
Email: hello@skysocialwork.co.uk

If you're not satisfied with our response, you can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.